IBJI Health Performance Institute Privacy Policy

Last updated: September 28, 2026

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IBJI Health Performance Institute ("HPI," "we," "us") is operated by Illinois Bone and Joint Institute, LLC. This policy explains how we collect, use, and protect information when you visit hpi-ibji.com, submit one of our forms, or receive text messages from us. Health information related to medical care at IBJI is covered separately by our HIPAA Notice of Privacy Practices.

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Information We Collect

- Information you give us on our forms, such as your name, email address, mobile phone number, preferred location, and the services you are interested in.

- Scheduling and membership information when you book a consultation or join HPI.

- Your text messaging consent, including when and where you gave it.

- Website usage information collected automatically through cookies and similar tools, such as pages visited, browser and device type, and the site that referred you.

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How We Use Information

- To respond to your questions and schedule consultations.

- To manage your membership, including holds, cancellations, and account notices.

- To send emails and text messages you have agreed to receive, including reminders, updates, and promotional offers.

- To improve our website and services.

-We do not sell your personal information.

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Text Messaging (SMS)

If you check the consent box on one of our forms, we use your mobile number to send text messages about your consultation, membership, and promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent is not a condition of purchase. See our SMS Terms at https://www.hpi-ibji.com/sms-terms.No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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Cookies and Tracking

Our website uses cookies and similar technologies, including analytics and advertising tools, to understand how visitors use the site and to measure our advertising. You can control or delete cookies through your browser settings. See our Cookies Policy at https://www.hpi-ibji.com/cookies-policy.

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Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, and we limit access to staff who need it to do their jobs. No method of transmission or storage is completely secure, but we work to protect your information.

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Your Choices and Rights

- Text messages: reply STOP to any message to stop receiving texts

.- Email: use the unsubscribe link in any email.

- You may ask to access, update, or delete your information by emailing hpi@ibji.com or calling (224) 765-5550.

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Children

Our website is not directed to children under 13. For athletes under 18, a parent or guardian should provide their contact information and consent.

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Changes to This Policy

We may update this policy from time to time. The date at the top shows when it was last changed.

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Contact Us

IBJI Health Performance Institute

Illinois Bone and Joint Institute, LLC

‍250 Northwest Highway, Suite 250, Park Ridge, IL 60068‍

‍hpi@ibji.com | (224) 765-5550

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